Total Credits: 1 including 1 Personnel/Human Resources - Non-technical
Selecting the right KPIs for your organization can be complex and stressful. Rather than resorting to brainstorming and internet searches, there is a better way to discover the best KPIs for your organization - the ROKS method. In this session Bernie Smith, creator of the ROKS method, walks you through the first five steps of this powerful approach, using real-world stories to bring each step to life.
Important CPE Credit Instructions_READ BEFORE WEBCAST UPDATED (442.7 KB) | Available after Purchase |
Be Healthy KPI Tree - Complete Tree (32.8 KB) | Available after Purchase |
KPI Canvas Template - US Letter (435.1 KB) | Available after Purchase |
ROKS Cheat Sheet, with Big 6 and Target Tips (2.6 MB) | Available after Purchase |
Bernie Smith, founder of Made to Measure KPIs, trains and coaches businesses to develop meaningful KPIs and present their management information in the clearest possible way to support good decision-making.
His approach has been adopted by many organisations, including Airbus, HSBC, UBS, Lloyd’s Register, Credit Suisse, Royal Bank of Scotland, LloydsTSB and many others. He has written twenty books on KPIs, regularly tops this category on Amazon and is a frequent key-note speaker on performance measurement.
Earlier in his career, Bernie, who qualified as a professional engineer, worked as a consultant leading teams delivering exceptional operational improvement in blue-chip companies using Lean and Six Sigma approaches. This broad industry experience has given him a unique perspective when it comes to developing KPIs to improve organisational performance.
Bernie lives in Sheffield, UK, with his wife Liz, two children and some underused exercise equipment.
Fri, Nov 08, 2024 - 10:00am to 11:07am EST
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Sat, Nov 09, 2024 - 11:00am to 12:07pm EST
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Tue, Nov 19, 2024 - 06:00pm to 07:07pm EST
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Wed, Dec 04, 2024 - 02:00pm to 03:07pm EST
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Fri, Dec 13, 2024 - 04:00pm to 05:07pm EST
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Sat, Dec 21, 2024 - 11:00am to 12:07pm EST
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Thu, Dec 26, 2024 - 06:00pm to 07:07pm EST
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Wed, Jan 15, 2025 - 04:00pm to 05:07pm EST
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Tue, Jan 28, 2025 - 06:00pm to 07:07pm EST
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Mon, Feb 03, 2025 - 12:00pm to 01:07pm EST
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Sat, Feb 15, 2025 - 11:00am to 12:07pm EST
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Tue, Feb 25, 2025 - 02:00pm to 03:07pm EST
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Mon, Mar 10, 2025 - 04:00pm to 05:07pm EDT
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Mon, Mar 24, 2025 - 10:00am to 11:07am EDT
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Tue, Apr 01, 2025 - 07:00pm to 08:07pm EDT
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Wed, Apr 16, 2025 - 02:00pm to 03:07pm EDT
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Sat, May 10, 2025 - 04:00pm to 05:07pm EDT
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Fri, May 30, 2025 - 10:00am to 11:07am EDT
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Mon, Jun 09, 2025 - 12:00pm to 01:07pm EDT
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Mon, Jun 16, 2025 - 02:00pm to 03:07pm EDT
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Thu, Jun 26, 2025 - 04:00pm to 05:07pm EDT
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Please contact Anne Taylor for any complaints. anne.taylor@acpen.com, (972-377-8199).
Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.nasbaregistry.org
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